Contact

Frequently asked questions

Warranty form

Parts replacement form for customers. You can fill out the form to request defective, broken or missing parts.

Go to the form

Assembly instructions

We have the PDF assembly instructions for all our models.

View instructions

Watch step-by-step videos

We show you how to build our models step by step on video. Learn to use the tools and much more.

Watch step-by-step videos

OcCre Contact

Monday to Friday from 09:00 to 17:00.

Would you like more information on products, shipping, returns and more?

See the FAQs section.

We're here to help! Whenever, however and wherever you want.

Our customer service team will be happy to answer your questions in less than 24 hours.

Thank you for trusting OcCre ;)