General purchasing conditions

The purchase of OcCre products through www.occre.com implies acceptance of the following general terms and conditions.

GENERAL TERMS AND CONDITIONS

Below is the contractual document that will govern the purchase of products through the website www.occre.com, owned by OCCRE IMPORT S.L. (hereinafter the provider). Acceptance of this document implies that the user:

a. Has read, understands, and comprehends what is stated here.
b. Is a person with sufficient capacity to contract.
c. Assumes all obligations set forth herein.

These conditions will have an indefinite period of validity and will apply to all contracts made through the provider’s website www.occre.com.

The provider reserves the right to unilaterally modify these Conditions, without this affecting the goods or promotions acquired prior to the modification.

IDENTITY OF THE PARTIES

On the one hand, the supplier of the goods contracted by the user is OCCRE IMPORT S.L., with registered office at Polígono Industrial les Hortes del Camí Ral, C/Repuntadora 2, Planta 1, postal code 08302 in Mataró (Barcelona), C.I.F. B63408967, registered in the Commercial Registry of Barcelona, volume 33121, folio 136, sheet B223285, and with customer service telephone number 902 431 921; and on the other hand, the user, registered on the website with a username and password, having full responsibility for their use and custody and being responsible for the accuracy of the personal data provided to the provider.

OBJECT OF THE CONTRACT

This contract aims to regulate the contractual sales relationship arising between the provider and the user at the moment the latter accepts during the online contracting process.

The sales relationship implies the delivery, in exchange for a certain price publicly displayed on the website, of a specific product or service.

CONTRACTING PROCEDURE

In order to access the services offered by the provider, the user must register through the website by creating a user account. For this purpose, the user must freely and voluntarily provide the required personal data.

The user will select a username and password, agreeing to use them diligently and not to make them available to third parties, as well as to notify the provider of their loss or theft or of possible access by an unauthorized third party, so that the provider may proceed to their immediate blocking.

The user may not choose as a username words intended to confuse others by identifying them as an integral member of the provider, nor offensive, injurious, or generally unlawful expressions contrary to moral and good manners.

Once the user account has been created, the user is informed that, in compliance with art. 27 of Law 34/2002 on Information Society Services and Electronic Commerce, the contracting procedure will follow the following steps:

1. The user selects the products to purchase.
2. The user accepts the cost of the purchase, includes billing/delivery information, and selects the payment method.
3. The user completes the chosen payment.
4. The provider prepares and subsequently ships the product(s).

In any case, the provider’s contracting platform will inform the user, once the contracting procedure is complete, via email about all characteristics, price, shipping methods, contract date, and estimated delivery date of the contracted product or service.

ORDER DELIVERY

Order delivery will be made to the delivery address freely designated by the user. Thus, the provider assumes no liability when delivery of the product or service fails as a result of false, inaccurate, or incomplete information provided by the user or when delivery cannot be completed due to causes beyond the control of the designated shipping company, such as the recipient’s absence.

Notwithstanding the above, the provider must take the necessary measures required of a diligent merchant to ensure timely delivery, and if not, as soon as possible, to the sender’s and recipient’s satisfaction, and thus no liability can be attributed to the provider.

PRICE AND VALIDITY PERIOD OF THE OFFER

The prices indicated for each product include Value Added Tax (VAT) or other applicable taxes and, in any case, are expressed in Euros (€). Unless otherwise stated, these expenses do not include shipping, handling, packaging, shipping insurance, or any other additional and associated services.

The applicable prices for each product will be those published on the website and applied automatically by the contracting process in the final stage. The customer acknowledges that the economic valuation of some products may vary in real-time. In any case, this will always be communicated to users beforehand.

Any payment made to the provider will generate an invoice in the name of the registered user. This invoice will be automatically sent to the email address provided by the user.

For any information regarding the order, the user may contact the provider’s customer service telephone number at 902 431 921 or via email at occre@occre.com. In any case, the order number assigned and indicated in the purchase confirmation email should be referenced in the message.

RIGHT OF WITHDRAWAL

The user will have a period of 14 business days from the date of receipt of the product to return it. Unless the return is due to a product defect, shipping costs will be borne by the user. In any case, the product must be returned in its original packaging and in perfect condition.

APPLICABLE GUARANTEES

All products offered through the website are completely original unless otherwise indicated in their description.

All products have a warranty period of 2 years, in accordance with the criteria and conditions described in Royal Legislative Decree 1/2007 of November 16, approving the revised text of the General Law for the Protection of Consumers and Users and other complementary laws.

APPLICABLE LAW AND JURISDICTION

These conditions will be governed or interpreted in accordance with Spanish law in matters not expressly stated. The provider and the user agree to submit any dispute that may arise from the provision of products or services covered by these Conditions to the Courts and Tribunals of the city of Barcelona (Spain). If the user’s domicile is outside Spain, the provider and the user expressly waive any other forum, submitting to the Courts and Tribunals of the city of Barcelona (Spain).