Frequently asked questions

Spare parts form

Customer parts replacement form. You can fill out the form to request defective, broken or missing parts.

Assembly instructions

PDF assembly instructions are available for all our models.

Step by step video tutorials

We show you how to build our models step by step in video. Learn how to use the tools and much more.

OcCre Contact

Monday to Friday from 09:00 to 17:00.

Would you like more information on products, shipping, returns and more?

See the FAQs section.

We are here to help you! When, how, and where you want.

Our customer service will be happy to answer your questions in less than 24 hours.

Thank you for trusting OcCre ;)